Studyportals
Certificate Online

Design Thinking - Empathizing to Understand the Problem

edX - online learning platform

42 days
Duration
Free
Free
Unknown
Tuition fee
Anytime
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Apply date
Passed
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Start date

About

EdX is an online learning platform trusted by over 12 million users offering the Design Thinking - Empathizing to Understand the Problem Certificate in collaboration with Rochester Institute of Technology - RITx. Learn how to identify and understand product or business problems through active listening, empathy and user-focused research.

Visit the official programme website for more information

Overview

When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience.

This course is part of a MicroMasters® Program

In the Design Thinking - Empathizing to Understand the Problem Certificate, part of the Design Thinking MicroMasters Program and offered by EdX in partnership with Rochester Institute of Technology - RITx, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs.

Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem.

You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).

Programme Structure

What you'll learn

  • Recognize the user’s emotive response to context and circumstance (i.e. products, environments, and services)
  • Understand a holistic approach to problem solving
  • Plan research activities to gather and analyze data from a user’s viewpoint
  • Demonstrate an appreciation for creative methods to document user needs and illustrate future solution possibilities

Key information

Duration

  • Part-time
    • 42 days

Start dates & application deadlines

We did our best, but couldn't find the next application deadline and start date information online.

Language

English

Delivered

Online
  • Self-paced

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

Prerequisites

  • Successful completion of Design Thinking Fundamentals

Tuition Fee

To alway see correct tuition fees
  • International

    Free
    Tuition Fee
    Based on the tuition of 0 EUR for the full programme during 42 days.
  • National

    Free
    Tuition Fee
    Based on the tuition of 0 EUR for the full programme during 42 days.

Add a Verified Certificate for $299 USD

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

Design Thinking - Empathizing to Understand the Problem
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edX - online learning platform

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