Overview
When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience.
Key facts
In the Design Thinking - Empathizing to Understand the Problem Certificate, part of the Design Thinking MicroMasters Program and offered by EdX in partnership with Rochester Institute of Technology - RITx, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs.
Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem.
You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).
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Visit programme websiteProgramme Structure
What you'll learn
Recognize the user’s emotive response to context and circumstance (i.e. products, environments, and services)
Understand a holistic approach to problem solving
Plan research activities to gather and analyze data from a user’s viewpoint
Demonstrate an appreciation for creative methods to document user needs and illustrate future solution possibilities
Check out the full curriculum
Visit programme websiteKey information
Duration
- Part-time
- 2 months
- 8 hrs/week
Start dates & application deadlines
Language
Delivered
- Self-paced
Disciplines
Design User Experience Design View 101 other Short Courses in Design in United StatesExplore more key information
Visit programme websiteAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
Prerequisites:
- Successful completion of THINK501x
Make sure you meet all requirements
Visit programme websiteTuition Fee
-
International
337 USD/fullTuition FeeBased on the tuition of 337 USD for the full programme during 2 months. -
National
337 USD/fullTuition FeeBased on the tuition of 337 USD for the full programme during 2 months.
- Add a Verified Certificate for $337
- Limited access:free