• Application Deadline
  • 3 days
Get Up to 90% Off! The ITIL v3 Foundations - Complete ITIL Exam Preparation Course at Udemy is your complete resource to passing the ITIL v3 Foundations exam on the first attempt, including 2 realistic practice exams!


The Information Technology Infrastructure Library Version 3 (ITIL v3) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.

This course covers the ITIL v3 Foundation exam (with the most current objectives) is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.

This course includes an overview of the ITILv3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases. Additionally, this courses comes with 2 complete practice exams that simulate the type of questions you will receive on the ITIL v3 Foundations exam.

What Will I Learn?
  • To take and pass the ITILv3 Foundations certification exam
  • To understand the basics of the ITILv3 framework
  • To understand how the ITILv3 framework is implemented within an organization
  • To explain basic ITIL concepts using real-world examples

Detailed Programme Facts

  • Deadline and start date Application deadline and start date were not specified by the programme.
  • Programme intensity Part-time
    • Average part-time duration 3 days
    • Duration description

      8.5 hours on-demand video

  • Languages
    • English
  • Delivery mode
  • More information Go to the programme website

Programme Structure

Courses include:
  • The Foundations of the Foundations Course 
  • The Service Lifecycle 
  • Service Strategy 
  • Service Design 
  • Service Transition 
  • Service Operations 
  • Continual Service Improvement (CSI) 
  • Practice Exam 
  • Conclusion 


  • Students who want to take and pass the ITILv3 Foundations certification exam on the first try
  • Students who require a basic understanding of the ITIL framework
  • Students who want to understand how the ITIL framework can be used to enhance IT service management within their organizations

English Language Requirements

This programme requires students to demonstrate proficiency in English.

Academic Requirements

  • There are no prerequites for this course, we will cover everything you need to know to pass the certification exam with ease!

Tuition Fee

  • International Applies to you

    200 EUR/full
    Tuition Fee
    Based on the original amount of 200 EUR for the full programme and a duration of 3 days.
  • EU/EEA Applies to you

    200 EUR/full
    Tuition Fee
    Based on the original amount of 200 EUR for the full programme and a duration of 3 days.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.
Udemy continuously offers discounts up to 90% off with full lifetime access to the course. Check the discounts available by clicking "Visit Programme Website".


Check the programme website for information about funding options.

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