Human-Centered Healthcare 

Overview

Healthcare, like many industries, offers considerable opportunities to improve lives directly through the discipline of user-centered design. This online Human-Centered Healthcare certificate at The New School   is ideal for practitioners working in healthcare settings who want systems-focused, design-driven tools for improving service delivery and developing entrepreneurial opportunities and for creatives seeking new skills in user-based research, design, and innovation.

Key facts:

Design is contributing to new ways of delivering care at a service level — from digital solutions to product-service systems. In this course, we explore how systems of care are being transformed through design. Whether for organizational change or industry disruption, design is a critical force in the transformation of healthcare as we know it.

 Using a project-based approach, students learn to identify opportunities to have an impact in their chosen context, gain an understanding of the human experience of care, and develop strategies to shape a more human-centered experience for patients, staff, clinicians, and/or caregivers. This course is aimed at those with differing levels of design and/or healthcare experience and is appropriate for designers, administrators, clinicians, and entrepreneurs — anyone interested in the unique intersection of design and healthcare.