Communicating with Diverse Audiences, Certificate | Part time online | FutureLearn | United Kingdom
1 months
134 USD/full
134 USD/full
Tuition fee
Apply date
Start date


Explore how language and culture influence communication and improve your cross-cultural relationships at work with this Communicating with Diverse Audiences course from University of Surrey by FutureLearn.

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On this Communicating with Diverse Audiences course from University of Surrey by FutureLearn , you’ll learn how different values or expectations, and different varieties of English can pose challenges to effective communication.

You’ll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.

By the end of the course, you'll be able to:

  • Describe the layers and facets of culture and of other possible influences on communication practices

  • Assess which factors influence how they and others communicate

  • Reflect critically on their own and others' communicative behaviours to avoid unconscious bias

  • Describe different varieties of English and reflect critically on their own position as an English speaker

  • Apply a range of new strategies to establish rapport and achieve desired goals

  • Explain how language can be used to build interpersonal relationships

  • Evaluate the effectiveness of their communicative repertoire


This course has been certified by the CPD Certification Service as conforming to continuing professional development principles

Programme Structure

What topics will you cover?

During this course you will cover the following subjects:

  • Week 1: The role of culture and language in communication

  • Week 2: Language and unconscious bias

  • Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds

  • Week 4: Using language to establish interpersonal relationships

Key information


  • Part-time
    • 1 months

Start dates & application deadlines

You can apply for and start this programme anytime.




  • Self-paced
  • No Attendance
  • Proactive tutoring and support
  • Individual work/assignments (with online group discussions)

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.

  • Recommended for learners age 16+

Tuition Fee

To always see correct tuition fees
  • International

    134 USD/full
    Tuition Fee
    Based on the tuition of 134 USD for the full programme during 1 months.
  • National

    134 USD/full
    Tuition Fee
    Based on the tuition of 134 USD for the full programme during 1 months.

Unlimited subscription: $39.99 / month


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