21 days
Duration
Free
Free
Unknown
Tuition fee
Unknown
Unknown
Apply date
Unknown
Unknown
Start date

About

Learn to build relationships and manage contracts successfully with this free online course in Contract Management - Building Relationships in Business from University of Southampton and IACCM by FutureLearn.

Visit the official programme website for more information

Overview

Contracts are fundamental to all business activities and relationships are fundamental to all contracts.

This in Contract Management - Building Relationships in Business from University of Southampton and IACCM by FutureLearn  will help you understand contract management processes; give you the confidence to develop new contracts; and help you build successful relationships to implement contracts effectively.

What will you achieve?

By the end of the course, you'll be able to:

  • Explore what can go right or wrong in relationships
  • Debate how the rules and regulations that govern public and private sector procurement can affect behaviour
  • Identify ways you can ensure that what you buy (or sell) is what you and your customer / client really needs
  • Engage in a stakeholder analysis activity by sharing your own ideas and providing feedback on others
  • Explore your supplier relationships and compare what your fellow learners are doing more or less of than in your own organisation
  • Reflect on what actions you will now take to learn more about the course topics and take the lessons forward into your workplace

Programme Structure

What topics will you cover?
  • Commercial relationships and the pitfalls to avoid in contracting
  • The rules and regulations that govern business, trade and public procurement and how this can affect behaviour
  • Understanding customers and designing a business case and subsequent delivery and support system around their needs
  • Contracts exist in chains and networks. Managing interdependency and business relationships
  • Ensuring that stakeholders are engaged
  • The role of negotiation and how to be in the best position to make Win-Win negotiations a reality
  • Managing risk and identifying ‘unknown unknowns’
  • Examining what innovation is and how it can be fostered
  • Introducing the top attributes of successful contracts and the new skill sets that will be required in the future
  • Understand the benefits contract simplification and visualization can bring to your contracting relationships
  • Understand why there is a growing use of performance and outcome-based contracting models

Key information

Duration

  • Part-time
    • 21 days

Start dates & application deadlines

You can apply for and start this programme anytime.

Language

English

Delivered

Online
  • Self-paced
  • No Attendance
  • Proactive tutoring and support
  • Individual work/assignments (with online group discussions)

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • This free online course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements.
  • It is suitable for those working in the public, private and third sectors.
  • Relationships and contracts are core to all commercial as well as not for profit activities. Managing them well is a core skill for everyone in all aspects of life.

Tuition Fee

To alway see correct tuition fees
  • International

    Free
    Tuition Fee
    Based on the tuition of 0 USD per year during 21 days.
  • National

    Free
    Tuition Fee
    Based on the tuition of 0 USD per year during 21 days.

It's free to join and study this course, you have the option to upgrade and receive a digital and printed certificate for $89. Additional benefits can be reached via the Unlimited FutureLearn product. 

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Fresh content

Updated in the last 9 months

Check the official programme website for potential updates.

Our partners

Contract Management - Building Relationships in Business
-
FutureLearn

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