Overview
On this ITIL 4 Foundation Certificate with Official Manual and Exam Microcredential from QA by FutureLearn ,provides comprehensive first-level training for anyone involved in the provision, support, or delivery of IT-enabled services in a modern digital organisation.
It teaches the fundamentals of the latest version of ITIL, and getting the certification is key for anyone looking for a career in IT service management.
What does the Certification cover?
You’ll learn about the Service Value System (SVS) – which describes how all the components and activities of an organisation work together as a system to enable value creation.
What skills will you learn?
IT-enabled service delivery
Agile
Lean processing
Project management
Time management
Negotiating
Critical thinking
Programme Structure
What is a microcredential?
Microcredentials are designed to upskill you for work in rapidly-growing industries, without the time and cost commitment of a full degree. Your microcredential can stand alone as an independent credential, and some also offer academic credit to use towards a degree.
Courses included:
- ITIL® 4 Foundation Certificate in IT Service Management: A FutureLearn course by QA
Key information
Duration
- Part-time
- 1 months
Start dates & application deadlines
Language
Delivered
- Self-paced
- No Attendance
- Proactive tutoring and support
- Individual work/assignments (with online group discussions)
Disciplines
Computer Sciences Human Computer Interaction Web Technologies & Cloud Computing View 121 other Short Courses in Computer Sciences in United KingdomAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Student insurance
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:
- Additional medical costs (i.e. dental)
- Repatriation, if something happens to you or your family
- Liability
- Home contents and baggage
- Accidents
- Legal aid
We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.
Get your student insurance nowStarting from €0.53/day, free cancellation any time.
Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at FutureLearn and/or in United Kingdom, please visit Student Insurance Portal.
Other requirements
General requirements
There are no specific pre-requisites for this microcredential but it is expected that learners will be working in an IT Service environment.
This microcredential is designed to enable IT staff to learn key concepts in providing structured support to users, and management of technical infrastructure.
Tuition Fee
-
International
694 USD/fullTuition FeeBased on the tuition of 694 USD for the full programme during 1 months. -
National
694 USD/fullTuition FeeBased on the tuition of 694 USD for the full programme during 1 months.
Living costs for London
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Funding
Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.