Effective Interpersonal Communication

Overview

This Effective Interpersonal Communication short course explores the foundations of effective interpersonal communication. In this 6-week micro-credential, you will learn how to listen, read non-verbal cues, respond and express yourself well in the workplace. 

Discover how communication works and strengthen your personal and professional connections. 

Look at intercultural communication and the role of perception in effective communication. Develop your communication skills and learn how to communicate clearly with friends, family and colleagues.

Course Outcomes

By the end of this course, you will be able to:

• Define the foundations of effective interpersonal communication.

• Analyse language and meaning in an intercultural context.

• Analyse the role of perception in effective communication.

• Examine verbal and non-verbal communication.

• Examine active listening and responding appropriately in personal, professional and social settings.

• Apply the principles you’ve learnt and reflect on your experiences.

Accreditation

Credential Type

This course has been reviewed by the OpenLearning team to ensure quality academic content within the Malaysian and Australian credentialing framework.

An OpenLearning OpenCred is a type of credential that can stand-alone, or interact with a formal qualification. OpenCred courses are market-leading online courses that prepare learners for the future of work.