Micro-credential Online

Digital Technologies in Human Services - Micro-credential

1 months
895 EUR/full
895 EUR/full
Tuition fee
Apply date
Start date


The Digital Technologies in Human Services - Micro-credential at Trinity College Dublin is for professionals and managers working in human and social services such as social work, social care work, healthcare, and education.


Why should I take this Micro-credential?  

  • The digital skill needs of professionals are increasing at pace as our use of digital technologies intensifies as a result of the Covid-19 pandemic. 
  • Supported by a European and national policy agenda driving digital transformation, human services are increasingly delivered using such technologies such as video conferencing and social media. Services management too draws on digital technologies such as big data and machine learning.
  • This digital transformation requires ongoing technical skill upgrading for all workers e.g. learning new systems and packages. For human service professionals and managers, it also requires new thinking on how to build and protect relationships in a digital environment.
  • This Digital Technologies in Human Services - Micro-credential at Trinity College Dublin aims to increase learners’ awareness of the types of digital technologies used in human services with an emphasis on information and communication technologies,
  • Learners will evaluate the positive and negative impacts associated with the use of digital technologies in human services and consider issues such as privacy, confidentiality, boundary management and surveillance.

What will I do? 

  • You will learn about the types of digital technologies used in human services delivery and management and the factors driving the use of these technologies. You will apply this learning to the human services settings you are familiar with – what technologies do they use, what is driving this use?
  • You will learn about the distinctiveness of human services and how this impacts on technology use. You will discuss with other learners – why is a social worker’s use of technology different to a car mechanic’s use of technology?
  • You will learn how to access current research from around the world on the impacts of digital technologies on key stakeholders such as service users and professionals. You will accumulate an evidence base to help you analyse – what are positive and negative impacts of a specific digital technology?
  • You will engage directly with the benefits and challenges of the use of specific digital technologies in a specific human service, for a current, or future, employment or volunteering setting.

Programme Structure

What will I learn? 

On successful completion of this micro-credential, learners will be able to: 

  • Identify the policy context and other drivers of digital technology use in human services and human service organisations. 
  • Explain the nature and scope of digital technologies use in human services. 
  • Assess the benefits and challenges associated with the use of technology in human services mindful of the distinctiveness of human service organisations and their context. 
  • Evaluate the impact of technology use on key stakeholders such as professionals and service users.

Key information


  • Part-time
    • 1 months

Start dates & application deadlines





Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Student insurance

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:

  • Additional medical costs (i.e. dental)
  • Repatriation, if something happens to you or your family
  • Liability
  • Home contents and baggage
  • Accidents
  • Legal aid

We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

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Start from €0.53/day, free cancellation any time.

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Other requirements

General requirements

  • Level 8 qualification - evidenced through a university or college transcript.
  • Experience of working or volunteering in a human services setting – evidenced through a curriculum vitae 

Tuition Fee

To alway see correct tuition fees
  • International

    895 EUR/full
    Tuition Fee
    Based on the tuition of 895 EUR for the full programme during 1 months.
  • EU/EEA

    895 EUR/full
    Tuition Fee
    Based on the tuition of 895 EUR for the full programme during 1 months.


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

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Digital Technologies in Human Services - Micro-credential
Trinity College Dublin


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