An Introduction to Intercultural Competence in the Workplace, Certificate | Part time online | The Open University UK | United Kingdom
2 months
Duration
195 GBP/full
195 GBP/full
Unknown
Tuition fee
Anytime
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Apply date
Anytime
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Start date

About

Throughout this An Introduction to Intercultural Competence in the Workplace short course at The Open University UK, you’ll look at your own experiences and case studies from employees and employers around the world to analyse the critical role language use, identity claims, and culture can play in interactions you may have with others in a range of professional settings. 

Visit the official programme website for more information

Overview

Intercultural competence is much more than simply learning facts about other countries. It’s a willingness to see the world through someone else’s eyes, developing deep cultural knowledge, curiosity, and empathy, all while exploring your own cultural self-awareness. 

You’ll explore how various cultural backgrounds within a team can result in different working preferences and communication styles and, by developing your own intercultural competence, you’ll improve your communication skills for the modern workplace, enhancing your career and beyond.

After successfully completing this short course, you’ll receive a digital badge. This can be shared on social media, added to email signatures or act as a certificate.

Throughout this An Introduction to Intercultural Competence in the Workplace short course at The Open University UK  you will learn

By the end of this course, you will:

  • understand the implications of simplistic and reductionist definitions of culture
  • be aware of how to accommodate for different communication styles
  • be able to recognise and prevent ‘othering’ and stereotyping
  • have critically evaluated narratives that appear to be objective and ‘normal’
  • understand how recognising someone’s frame of reference is crucial to mediate between cultures
  • be more aware of how your own attitude is crucial in becoming an effective and empathetic communicator at work.

Programme Structure

  • Unit 1 unpacks complex and seemingly broad concepts like culture, communication and intercultural communication.  
  • Unit 2 focuses on different properties and expectations of non-verbal communication that are relevant at work, such as body language and its potential meaning or interpretation.
  • Unit 3 focuses on the concept of identity. You’ll develop a critical understanding of national culture and national identity as well as the concepts of ‘othering’ and belonging.
  • Unit 4 aims to give you a deeper understanding of the processes of enculturation and acculturation at work and in society. 
  • Unit 5 introduces the concept of ‘face’ – or the image or status we claim in a social setting - and discusses cultural variations and expectations of how politeness is expressed, also with regards to gender. 
  • Unit 6 examines different strategies of cultural adjustment and language policies when working abroad. 

Key information

Duration

  • Part-time
    • 2 months
    • 4 hrs/week

Start dates & application deadlines

You can apply for and start this programme anytime.
More details
  • Start: At anytime before registration end date
  • Registration closes 31 December

Language

English

Delivered

Online

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • There are no entry requirements for this course.

Tuition Fee

To alway see correct tuition fees
  • International

    195 GBP/full
    Tuition Fee
    Based on the tuition of 195 GBP for the full programme during 2 months.
  • National

    195 GBP/full
    Tuition Fee
    Based on the tuition of 195 GBP for the full programme during 2 months.

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

An Introduction to Intercultural Competence in the Workplace
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The Open University UK

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