Communication in an Intercultural Business Environment

Overview

What you will learn

Upon completion of the Communication in an Intercultural Business Environment course offered by Dalarna University, students will be able to:

• Define and explain issues regarding cultural identity, cultural bias and cultural differences which can affect oral and written communication in intercultural business environments

• Explain and apply verbal and non verbal language and cultural aspects of communication which can affect work with intercultural groups, customers and colleagues

• Create intercultural presentations and texts taking into account audience, reader, structure and clarity

• Analyse and critically evaluate barriers to effective intercultural oral (both face to face and online) and written communication, and develop strategies to deal with these barriers

• Demonstrate fundamental skills in intercultural oral discussions and business style meetings by communicating clearly and effectively: i.e., be able to better analyse a communication situation and adapt their communication style and form as required by the situation

• Demonstrate practical skills in presentation technique in the form of both formal and semi formal presentations which are made suitable for diverse audiences

• Write clear, concise and correct business related texts taking into consideration intercultural aspects such as writing style, diverse readership, and formality