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Performance Measurement for Effective Management of Nonprofit Organizations, Short Course

  • Application Deadline
  • 3 days
, MA,
To improve the effectiveness of a nonprofit organization, especially during difficult economic times, senior executives and board members must first determine current performance. 


Performance Measurement for Effective Management of Nonprofit Organizations (PMNO)—a joint program presented by the HBS Social Enterprise Initiative and the Hauser Institute for Civil Society at Harvard University —explores the impact of measurement on resource allocation, organizational learning, internal processes, and internal and external accountability.

PMNO shows nonprofit leaders how to use organizational performance measurement to enhance the organization's ability to deliver on its mission. To address today's complex challenges, the program examines a range of effective approaches to help guide your organization in any economy.

Detailed Programme Facts

  • Programme intensity Full-time
    • Full-time duration 3 days
  • Languages
    • English
  • Delivery mode
    On Campus

Programme Structure

Core curriculum topics include:

  • Challenges and Obstacles to Managing Organizational Performance – Building a performance-based culture; understanding organizational "accountability flow"; implementing a performance management strategy.
  • Strategic Uses of Organizational Performance Management – Recognizing value and satisfying expectations; increasing productivity; fostering creativity and innovation; improving individual behavior.
  • Assessing and Responding to Demands for Accountability – Balancing external and internal accountability; dealing with the forces that shape the nonprofit environment.
  • Aligning Mission and Organizational Performance Management – Linking mission, performance, and impact; recognizing what is being measured and what is being delivered.
  • Approaches for Organizational Performance Measurement – Deciding what to measure; choosing the right approach for the job; understanding implementation challenges.


English Language Requirements

This programme requires students to demonstrate proficiency in English.

Academic Requirements

  • Admission is based on the candidate’s depth of experience and range of responsibility. Candidates may apply with one or two other leaders within their organizations, including direct reports or board members, who also have responsibility for the performance measurement process. There is no formal educational requirement, but fluency in written and spoken English is a necessity for the program.
  • Early application is encouraged. Qualified candidates are admitted on a rolling, space-available basis, and the program often fills to capacity. Because of the interactive nature of this program, the number of participants is limited. 

Work Experience

Tuition Fee

  • International Applies to you

    3900 USD/module
    Tuition Fee
    Based on the original amount of 3900 USD per module and a duration of 3 days.
  • National Applies to you

    3900 USD/module
    Tuition Fee
    Based on the original amount of 3900 USD per module and a duration of 3 days.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.

Living costs for Cambridge

  • 1814 - 3760 USD/month
    Living Costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


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