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Overview
Key Features
One of the most important roles of a manager is to ensure that team members clearly understand their goals and direction. Effective managers set expectations, evaluate performance against those expectations, and adopt a coaching approach to guide employees toward achieving desired outcomes.
The course teaches how to identify situations where expectations are not being met and how to apply the concept of “Coaching Algebra” to uncover the underlying issues affecting performance. It also explains how to respond effectively in a manager‑as‑coach role.
The Setting Expectations and Assessing Performance Issues course is offered by Coursera in partnership with UC Davis and focuses on developing essential coaching and performance management skills.
Programme Structure
Courses include:
- Designing Performance Expectations
- Giving Feedback
- Key Performance Indicators and Accountability
- Diagnosing and Addressing Performance Gaps
- Coaching Algebra
- Define Your Coaching Philosophy
Key information
Duration
- Part-time
- 7 days
- 10 hrs/week
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
- Self-paced
Campus Location
- Mountain View, United States
Disciplines
Management Studies View 121 other Short Courses in Management Studies in United StatesWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- This course is aimed at current and aspiring managers who want to develop skills in setting clear expectations, assessing employee performance issues, and applying coaching techniques to improve team outcomes.
Tuition Fees
Additional Details
Course is free for the first 7 days. After 7 days, the course can be accessed with the Coursera Plus Subscription
Funding
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