Salesforce Administrator RMIT University

Overview

 The Salesforce Administrator course at RMIT University is designed for professionals seeking to gain their Salesforce Administrator credential and is best suited to professionals in marketing, sales, or consulting who are seeking to become well-rounded CRM professionals. Becoming a Salesforce Administrator is the first step on a career pathway that may lead to roles such as Developer, Consultant, or Business Manager.

Throughout the course, you'll analyse business needs and requirements, and recommend an effective approach to automate processes using Salesforce Lightning Experience. You will also learn hands-on skills which will involve setting up a whole company in Salesforce. 

How it works

Designed in collaboration with Salesforce and Accenture, this course offers a unique opportunity to work in a live Salesforce Lightning environment. Throughout the course, you'll analyse business needs and requirements, and recommend an effective approach to automate processes using Salesforce Lightning Experience. You will also learn hands-on skills which will involve setting up a whole company in Salesforce.

Best of all, over the course of the eight weeks, you'll be mentored by certified Salesforce Administrators so that you are learning from real world experts. When you finish the course, you'll have the opportunity to take the exam and become certified as a Salesforce Administrator, building your profile to earn badges within the Trailhead Community.