Personnel Management

Overview

Aims of the Personnel Management course from Warnborough College

• Explain how perception, learning and prior experience influence human behaviour

• Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace

• Explain factors that contribute to overall workplace conditions and can affect workplace culture

• Explain basic supervising practices for controlling business or department operations

• Identify essential processes in the recruitment and induction of employees

• Describe the key elements of planning and conducting effective staff training

• Describe how team processes can be used to improve performance and productivity

• Identify methods to establish and maintain discipline through positive means, such as reinforcement and increasing motivation

• Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises

• Explain the importance of monitoring workplace processes and performance, and how to report your observations