Salesforce Sales Development Representative Coursera

Overview

As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales Development Representatives aren’t just important to the business — they’re essential.

Tech sales will be a gratifying career if you’re looking to pivot career paths, or if you have previous experience in retail sales, but want to take that experience to a totally new level in tech. Do you enjoy engaging with customers? Do you need to be immersed in a value-driving, stimulating industry that’s constantly giving you new, exciting challenges? Would you like to thrive in a high-energy environment that’s collaborative and data-driven? 

Then it sounds like the Salesforce Sales Development Representative course offered by Coursera in partnership with Salesforce and SV Academy is for you.

What Will You Learn 

• Articulate the purpose of the Sales Development Representative role and develop strategies for your personal and professional success 

• Prepare a professional portfolio and develop your personal brand to reflect your performance in the interview process

• Apply the success-proven principles of the SV Academy Conversational Selling methodology

• Problem-solve using the best-in-class tech tools of the SDR workflow

Skills you'll gain

• Leadership and Management

• Sales

• Communication

• Emotional Intelligence

• Strategy

• Business Analysis