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Overview
Principles of Customer Service (QCF) - Level 2 at London School of International Businessis designed for individuals who are involved in Customer Service as their primary work activity, who are seeking a career in this sector and wish to take the first steps towards professional qualifications. It is also suitable for learners who wish to gain recognition of their knowledge of Customer Service that they can apply to employment in a wide range of sectors.
The primary purpose of this QCF (Qualifications Credit Framework) qualification is to support your progression to higher education, specifically to a customer service related course.
With LSIB you will get following advantage in order to study on-line.
- Same certificate as on-campus students
- Recognised certificate accepted by universities for Top up with a degree.
- Assessments via assignment submission
- You study on-line at your own pace
Programme Structure
Courses include:
Understanding the organisation
Prepare to deliver excellent customer service
Communication in the customer service role
Understand customers
Key information
Duration
- Part-time
- 9 months
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Disciplines
Philosophy Finance Hospitality Management View 52 other Short Courses in Hospitality Management in United KingdomAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- There are no formal entry requirements for this qualification.
- This qualification is suitable for those Learners with some awareness of Customer Service who want to develop their knowledge to aid their employment opportunities, and for those already in employment as part of their continuous professional development.
Tuition Fee
To always see correct tuition fees
-
International
950 GBP/fullTuition FeeBased on the tuition of 950 GBP for the full programme during 9 months. -
National
950 GBP/fullTuition FeeBased on the tuition of 950 GBP for the full programme during 9 months.
- £1,900 - Face to face via Webcam.
Funding
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