How to Have Critical Conversations, Short Course | Part time online | SACAP Global | South Africa
2 days
1400 ZAR/full
1400 ZAR/full
Tuition fee
Apply date
Start date


Struggling to have high-stakes conversations? The How to Have Critical Conversations short course provides personal development and practical skills to successfully manage a critical conversation toward creating better outcomes for all parties.

Visit the official programme website for more information


Having critical conversations to the best of your ability starts with being grounded and knowing how to express yourself. A strong sense of self coupled with the application of the 10P Model will prepare you for difficult conversations.

Whether it is in our professional or personal lives, mastering critical conversations is an essential life skill. The good news is all of us can get better at it.

The How to have Critical Conversations short course will help you build the rare mix of people skills and knowledge you need to successfully navigate through tough conversations. It will show you how to collaboratively work towards the best outcomes while listening to others and hearing their perspectives.

So, how do we give these tricky conversations our best shot? Well, it starts with showing up. This is what the first part of the short course covers. The second part explores what skills you can apply to make difficult conversations go as well as possible.


Upon completion, you will receive a digital certificate of completion. This certificate verifies your newfound knowledge and skills.

Programme Structure

  • How I show up in the world
Explore your own self-belief, how well you know yourself, your sense of self and its relationship to your authentic self, and being grounded in who you are.
  • Why might I find critical conversations hard?
Consider the underlying reasons that may impact your approach to critical conversations.
  • Expressing my voice
Speaking up and speaking truth to power.
  • How to navigate a critical conversation – 10P Model 
Introducing SACAP’s 10P Model that covers 10 phases of critical conversations and their corresponding orientations and skills
  • Performance review conversations  
How to make critical conversations work well.

Key information


  • Part-time
    • 2 days
    • Flexible

Start dates & application deadlines

You can apply for and start this programme anytime.
More details

This short course allows you to sign up at any time and move through the course content at your own pace. 




  • Self-paced
  • No Attendance
  • Only feedback on assignments and exams, Continuous support with feedback on request
  • No interaction at all

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

Technological requirements

  • Access to Microsoft Word
  • Google Chrome (recommended)
  • Stable internet connection

Tuition Fee

To always see correct tuition fees
  • International

    1400 ZAR/full
    Tuition Fee
    Based on the tuition of 1400 ZAR for the full programme during 2 days.
  • National

    1400 ZAR/full
    Tuition Fee
    Based on the tuition of 1400 ZAR for the full programme during 2 days.


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

How to Have Critical Conversations
SACAP Global


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