Overview
Having critical conversations to the best of your ability starts with being grounded and knowing how to express yourself. A strong sense of self coupled with the application of the 10P Model will prepare you for difficult conversations.
Whether it is in our professional or personal lives, mastering critical conversations is an essential life skill. The good news is all of us can get better at it.
The How to have Critical Conversations short course will help you build the rare mix of people skills and knowledge you need to successfully navigate through tough conversations. It will show you how to collaboratively work towards the best outcomes while listening to others and hearing their perspectives.
So, how do we give these tricky conversations our best shot? Well, it starts with showing up. This is what the first part of the short course covers. The second part explores what skills you can apply to make difficult conversations go as well as possible.
Certification
Upon completion, you will receive a digital certificate of completion. This certificate verifies your newfound knowledge and skills.
Programme Structure
By the end of this course you will have:
- Explored your sense of self and how you show up in the world.
- Considered what you may want to change about how you currently show up.Identified tools to help you be grounded.
- Analysed what may be getting in the way of you embracing critical conversations.
- Applied the skill of self-reflection.
- Explored how to navigate a critical conversation using the 10P model.
- Applied the skills to have critical conversations.
- Evaluated your own skills against the 10P model and consider what you do well and what you want to improve on.
Key information
Duration
- Part-time
- 2 days
- Flexible
Start dates & application deadlines
This short course allows you to sign up at any time and move through the course content at your own pace.
Language
Delivered
- Self-paced
- No Attendance
- Only feedback on assignments and exams, Continuous support with feedback on request
- No interaction at all
Disciplines
Communication Studies Psychology View 26 other Short Courses in Psychology in South AfricaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
Technological requirements
- Access to Microsoft Word
- Google Chrome (recommended)
- Stable internet connection
Tuition Fee
-
International
80 USD/fullTuition FeeBased on the tuition of 80 USD for the full programme during 2 days. -
National
80 USD/fullTuition FeeBased on the tuition of 80 USD for the full programme during 2 days.