How to Have Critical Conversations, Short Course | Part time online | SACAP Global | South Africa
2 days
1400 ZAR/full
1400 ZAR/full
Tuition fee
Apply date
Start date


Struggling to have high-stakes conversations? The How to Have Critical Conversations short course provides personal development and practical skills to successfully manage a critical conversation toward creating better outcomes for all parties.

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Having critical conversations to the best of your ability starts with being grounded and knowing how to express yourself. A strong sense of self coupled with the application of the 10P Model will prepare you for difficult conversations.

Whether it is in our professional or personal lives, mastering critical conversations is an essential life skill. The good news is all of us can get better at it.

The How to have Critical Conversations short course will help you build the rare mix of people skills and knowledge you need to successfully navigate through tough conversations. It will show you how to collaboratively work towards the best outcomes while listening to others and hearing their perspectives.

So, how do we give these tricky conversations our best shot? Well, it starts with showing up. This is what the first part of the short course covers. The second part explores what skills you can apply to make difficult conversations go as well as possible.


Upon completion, you will receive a digital certificate of completion. This certificate verifies your newfound knowledge and skills.

Programme Structure

By the end of this course you will have:

  • Explored your sense of self and how you show up in the world.
  • Considered what you may want to change about how you currently show up.Identified tools to help you be grounded.
  • Analysed what may be getting in the way of you embracing critical conversations.
  • Applied the skill of self-reflection.
  • Explored how to navigate a critical conversation using the 10P model.
  • Applied the skills to have critical conversations.
  • Evaluated your own skills against the 10P model and consider what you do well and what you want to improve on.

Key information


  • Part-time
    • 2 days
    • Flexible

Start dates & application deadlines

You can apply for and start this programme anytime.
More details

This short course allows you to sign up at any time and move through the course content at your own pace. 




  • Self-paced
  • No Attendance
  • Only feedback on assignments and exams, Continuous support with feedback on request
  • No interaction at all

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

Technological requirements

  • Access to Microsoft Word
  • Google Chrome (recommended)
  • Stable internet connection

Tuition Fee

To always see correct tuition fees
  • International

    1400 ZAR/full
    Tuition Fee
    Based on the tuition of 1400 ZAR for the full programme during 2 days.
  • National

    1400 ZAR/full
    Tuition Fee
    Based on the tuition of 1400 ZAR for the full programme during 2 days.


Our partners

How to Have Critical Conversations
SACAP Global


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