
Overview
Having critical conversations to the best of your ability starts with being grounded and knowing how to express yourself. A strong sense of self coupled with the application of the 10P Model will prepare you for difficult conversations.
Whether it is in our professional or personal lives, mastering critical conversations is an essential life skill. The good news is all of us can get better at it.
The How to have Critical Conversations short course will help you build the rare mix of people skills and knowledge you need to successfully navigate through tough conversations. It will show you how to collaboratively work towards the best outcomes while listening to others and hearing their perspectives.
So, how do we give these tricky conversations our best shot? Well, it starts with showing up. This is what the first part of the short course covers. The second part explores what skills you can apply to make difficult conversations go as well as possible.
Certification
Upon completion, you will receive a digital certificate of completion. This certificate verifies your newfound knowledge and skills.
Get more details
Visit official programme websiteProgramme Structure
- How I show up in the world
- Why might I find critical conversations hard?
- Expressing my voice
- How to navigate a critical conversation – 10P Model
- Performance review conversations
Check out the full curriculum
Visit official programme websiteKey information
Duration
- Part-time
- 2 days
- Flexible
Start dates & application deadlines
This short course allows you to sign up at any time and move through the course content at your own pace.
Language
Delivered
- Self-paced
- No Attendance
- Only feedback on assignments and exams, Continuous support with feedback on request
- No interaction at all
Disciplines
Communication Studies Psychology LanguagesExplore more key information
Visit official programme websiteAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
Technological requirements
- Access to Microsoft Word
- Google Chrome (recommended)
- Stable internet connection
Make sure you meet all requirements
Visit official programme websiteTuition Fee
-
International
1400 ZAR/fullTuition FeeBased on the tuition of 1400 ZAR for the full programme during 2 days. -
National
1400 ZAR/fullTuition FeeBased on the tuition of 1400 ZAR for the full programme during 2 days.
Funding
Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.