Overview
Key facts
Statistics prove that guests reward exceptional service with loyalty and increased spending. Look beyond the standard guest service training and get recognized for implementing and achieving guest service best practices with Guest Service Gold®.
The Emirates Academy of Hospitality Management's Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with their guests to provide memorable guest service.
Core components include training, employee certification, and property certification and can be implemented by any service-oriented business, such as restaurants, transportation companies, attractions, retail outlets, and not just lodging properties. It can also be used in academic settings to provide students with a solid foundation in guest service skills.
Programme Structure
Courses include:
- Guest Service Gold® Making Connections
- Guest Service Gold® Golden Opportunities
Key information
Duration
- Full-time
- 2 days
Start dates & application deadlines
Language
Delivered
Disciplines
Hospitality Management View 4 other Short Courses in Hospitality Management in United Arab EmiratesAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Student insurance
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:
- Additional medical costs (i.e. dental)
- Repatriation, if something happens to you or your family
- Liability
- Home contents and baggage
- Accidents
- Legal aid
We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.
Get your student insurance nowStarting from €0.53/day, free cancellation any time.
Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at The Emirates Academy of Hospitality Management and/or in United Arab Emirates, please visit Student Insurance Portal.
Other requirements
General requirements
- There are no prerequisites for this course
Tuition Fee
-
International
2800 AED/fullTuition FeeBased on the tuition of 2800 AED for the full programme during 2 days. -
National
2800 AED/fullTuition FeeBased on the tuition of 2800 AED for the full programme during 2 days.
Living costs for Dubai
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.