Guest Service Gold, Certificate | The Emirates Academy of Hospitality Management | Dubai, United Arab Emirates
2 days
Duration
2800 AED/full
2800 AED/full
Unknown
Tuition fee
Anytime
Unknown
Apply date
Anytime
Unknown
Start date

About

Five-star service begins with your employees, and service is more important than ever in a tough, tight, and competitive market. Excellent guest service is not an expense, but an investment. The Emirates Academy of Hospitality Management offers the Guest Service Gold programme.

Overview

Key facts

Statistics prove that guests reward exceptional service with loyalty and increased spending. Look beyond the standard guest service training and get recognized for implementing and achieving guest service best practices with Guest Service Gold®.

The Emirates Academy of Hospitality Management's Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with their guests to provide memorable guest service. 

Core components include training, employee certification, and property certification and can be implemented by any service-oriented business, such as restaurants, transportation companies, attractions, retail outlets, and not just lodging properties. It can also be used in academic settings to provide students with a solid foundation in guest service skills. 

Programme Structure

Courses include:

  • Guest Service Gold® Making Connections
  • Guest Service Gold® Golden Opportunities

Key information

Duration

  • Full-time
    • 2 days

Start dates & application deadlines

You can apply for and start this programme anytime.

Language

English

Delivered

On Campus

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Student insurance

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:

  • Additional medical costs (i.e. dental)
  • Repatriation, if something happens to you or your family
  • Liability
  • Home contents and baggage
  • Accidents
  • Legal aid

We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at The Emirates Academy of Hospitality Management and/or in United Arab Emirates, please visit Student Insurance Portal.

Other requirements

General requirements

  • There are no prerequisites for this course

Tuition Fee

To always see correct tuition fees
  • International

    2800 AED/full
    Tuition Fee
    Based on the tuition of 2800 AED for the full programme during 2 days.
  • National

    2800 AED/full
    Tuition Fee
    Based on the tuition of 2800 AED for the full programme during 2 days.

Living costs for Dubai

5300 - 9200 AED /month
Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

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