AI language technology in the workplace

Overview

The AI language technology in the workplace short course from the The Open University UK examines their positive and negative aspects within our everyday working lives, as well as the broader impact on society. Historically, language technologies and AI have been misrepresentative of society more generally. Without action to address this, AI has the potential to further marginalise less-represented groups. This course directly addresses this by looking at the technology itself and issues in representation, and through utilising a co-design methodology, where people representing marginalised groups have contributed their voices and lived experiences to shape the course content.

After successfully completing this short course, you’ll receive a digital badge. This can be shared on social media, added to email signatures or act as a certificate.

By the end of this course, you will:

• be able to formulate your own definition of language technology
• have described the major historical, social, political and economic issues in language technology
• have critically evaluated primary source information on these issues
• be able to formulate your own responses to these issues, driven by fact-based critical research
• have learned about the key developments in the history of language technology, and also about some of the major recent developments in this field
• be able to identify key features of risks in language technology projects.