Overview

What you will study

Here in this Cisco Unified Contact Center Express (UCCX) course offered by INE Tech , you will learn UCCX basics, Integrating CUCM and UCCX, One-Button Login with Finesse Setup.

Programme Structure

The program focuses on:

UCCX Setup

Adding IPCC Extension for CUCM Users

CUCM and UCCX Integration

One Button Login

Finesse Setup and Testing Agent Connection

Key information

Duration

Part-time
- 1 days

Start dates & application deadlines

You can apply for and start this programme anytime.

More details

On demand.

Language

English

Delivered

Online

Campus Location

New York City, United States

Disciplines

Web Technologies & Cloud Computing View 397 other Short Courses in Web Technologies & Cloud Computing in United States

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

Advanced

Tuition Fees

Additional Details

This course can be accessed with the INE Subscription

Funding

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Cisco Unified Contact Center Express (UCCX) INE Tech

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