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Overview
What you will learn
By the end of this Introduction to Service Design - Methodologies and Tools course offered by University of Toronto , you'll be able to:
- Understand what tools and methods are commonly used by Service Design, and how they align to principles of the practice
- Create meaningful Journey Maps to visualize how a person interacts with touchpoints in order to achieve a goal
- Construct an artifact to organize the components of a service into a blueprint
- Create new ideas by using effective brainstorming techniques
- Develop rapid, low fidelity prototypes of experiences to evaluate ideas and present them to stakeholders
Programme Structure
The program focuses on:
- Journey Mapping
- Service Blueprinting
- Ideation Facilitation
- Prototyping
Key information
Duration
- Part-time
- 1 months
Start dates & application deadlines
- StartingApply anytime.
Language
English
Delivered
Online
Disciplines
Public Relations View 9 other Short Courses in Public Relations in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- All micro courses are open to everyone and there are no prerequisites or “application” requirements.
Tuition Fee
To always see correct tuition fees
-
International
599 CAD/fullTuition FeeBased on the tuition of 599 CAD for the full programme during 1 months. -
National
599 CAD/fullTuition FeeBased on the tuition of 599 CAD for the full programme during 1 months.
Funding
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