Leading in Service Design, Certificate | Part time online | University of Toronto | Canada
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Certificate Online

Leading in Service Design

1 months
Duration
599 CAD/full
599 CAD/full
Unknown
Tuition fee
Anytime
Unknown
Apply date
Unknown
Start date

About

In this Leading in Service Design course offered by University of Toronto , you’ll learn how to use strategic design to improve the customer and employee experience in a systematic and creative way.

Overview

What you will learn

By the end of this Leading in Service Design course offered by University of Toronto , you'll be able to:

  • Analyze what makes projects successful
  • Compare different options for engaging stakeholders in projects
  • Compile different options for project goals, outcomes, and deliverables
  • Evaluate different team structures and project approaches
  • Communicate the value of a Service Design project
  • Develop communication materials for stakeholders
  • Create a stakeholder engagement plan that leads a design project from start to finish

Programme Structure

The program focuses on:

  • Business Perspective
  • Information Gathering and Processing
  • Fostering communication
  • Thinking Strategically
  • Planning and Organizing
  • Managing Resources

Key information

Duration

  • Part-time
    • 1 months

Start dates & application deadlines

Language

English

Delivered

Online

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • All micro courses are open to everyone and there are no prerequisites or “application” requirements. 

Tuition Fee

To always see correct tuition fees
  • International

    599 CAD/full
    Tuition Fee
    Based on the tuition of 599 CAD for the full programme during 1 months.
  • National

    599 CAD/full
    Tuition Fee
    Based on the tuition of 599 CAD for the full programme during 1 months.

Funding

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Leading in Service Design
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