People Skills - The Secret Behind Project Success

Overview

Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.

Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done.

This course focuses on understanding yourself and learning specific techniques and strategies that enable you to relate to and engage others successfully. You will have the opportunity to discuss issues or challenges you are facing, and get input on how to address them. The sessions include self assessments, group exercises, and scenarios or role plays that enable you to address real-life situations.

This People Skills - The Secret Behind Project Success course from University of Waterloo can be taken as part of the Project Management Certificate.

What you wil learn

• Manage conflict and negotiations across your team or organization.
• Influence, motivate, and manage relationships for successful collaboration.
• Establish interpersonal communication tools and techniques to positively impact project management.