Performance Management and Development

Overview

Performance management is a key component of organizational success. This course empowers participants to successfully balance the triangle of effectively managing performance while inspiring and motivating employees and meeting numeric targets. It will also cover the importance of maintaining objectivity and involving employees in developing and implementing work plans.

This Performance Management and Development course from University of Waterloo can be applied to the Essentials of Supervision Certificate.

What you will learn

• Manage performance with more agility.
• Establish key factors that impact performance and set clear expectations for your team.
• Develop work plans that include goals, actions, accountabilities, and measures.
• Conduct continuous performance assessments.
• Understand the benefits of feedback and how to motivate team members through performance discussions.
• Address poor performance more effectively.
• Understand discipline and why it can benefit your organization.