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Overview
Key facts
- London School of Planning and Management's Public Services and Operational Delivery programme will teach you more about this topic.
- The Public Services and Operational Delivery Level 2 Diploma is designed for individuals working in or aspiring to work in public services, focusing on operational delivery and management.
- Develop your skills in areas such as public sector management, policy development, and service delivery, preparing you for a career in local government, emergency services, or other public sector roles.
Programme Structure
Courses include:
- Manage information
- Process information about customers
- Deal with gaps, errors and irregularities in information
- Deal with customers using bespoke software
- Use questioning techniques when delivering customer service
- Deal with customers face to face
Key information
Duration
- Part-time
- 6 months
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Credits
37 alternative credits
Delivered
Online
Campus Location
- London, United Kingdom
Disciplines
Operations Research View 3 other Short Courses in Operations Research in United KingdomWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- No formal prerequisites or specific qualifications are required for entry
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents1299 GBP / full≈ 1299 GBP / full -
Domestic Applies to you
Applies to youCitizens or residents1299 GBP / full≈ 1299 GBP / full
Additional Details
- 6 month - £1299
- 9 months - £999
Funding
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