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Overview
What you will learn
Upon completion of this Conflict Resolution for HR Professionals workshop offered by University of New Brunswick participants will be able to:
- Identify common causes of workplace conflict
- Facilitate discussions between parties designed to identify issues, explore options, and identify action plans for resolving issues
- Manage the emotional environment during a discussion and address inappropriate behaviors
- Use a coaching model to promote self-awareness regarding conflict resolution strategies
- Develop an action plan and secure a commitment to moving forward
Programme Structure
The program focuses on:
- Recognize the escalation of conflicts;
- Recognize the importance of managing conflicts promptly;
- Differentiate conflict management approaches based on power, rights, and interests;
- Apply the “interests and needs” based approach;
- Recognize the importance of having conflict resolution policies that include informal conflict management
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
- StartingApply anytime.
Language
English
Delivered
Online
Campus Location
- Fredericton, Canada
Disciplines
Human Resource Management View 22 other Short Courses in Human Resource Management in CanadaWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- All human resource professionals and managers wishing to become better at managing conflict in the workplace in order to build stronger organizations and communities.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents465 CAD / full≈ 465 CAD / full -
Domestic Applies to you
Applies to youCitizens or residents465 CAD / full≈ 465 CAD / full
Funding
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