Overview
Key facts
This program provides students with exposure to strategies and techniques that will help them to solidify and enhance their client relations skills and build positive, lasting relationships with clients. The program prepares graduates to build teams of staff dedicated to excellent service delivery, to identify, mitigate and avoid confrontational situations with internal and external clients, and to create and promote an organizational service culture. Graduates can secure employment directly in the service sector (retail, hospitality, contact centre, business office, etc.)
Canadore College Client and Customer Relations programme will teach you more about this topic.
Programme Structure
Courses include:
- Customer Service Management
- Organizational Behavior
- Create a Corp. Service Culture
- Fostering Client Loyalty
- Developing Client Service Team
Key information
Duration
- Part-time
- 12 months
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Disciplines
Public Relations View 9 other Short Courses in Public Relations in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- You may enroll in a Continuing Education course at Canadore College if you are 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation Diploma or equivalent.
Tuition Fee
Funding
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