Coaching Skills for Managers The University of Sydney

Overview

The techniques you’ll learn in this Coaching Skills for Managers course from The University of Sydney can be used to:

• avoid losing control of your team and its performance
• gain influence and ability to drive performance
• avoid being disliked and shunned as a manager
• gain team support and respect
• avoid team wasting time and being demotivated
• create a productive, effective team that gets things done.

Outcomes

By the end of this course, you should be able to:

• decide when to use coaching, rather than other workplace learning options such as training, counselling or mentoring
• use the techniques of ‘Socratic dialogue’ to bring out the best in your people
• structure a coaching session using the ‘present to desired state model’
• ask solution focused questions to drive change
• listen actively in order to engage your staff
• challenge un-resourceful thinking patterns and attitudes using reframing techniques
• give feedback in a way which prompts learning.