Overview
Throughout the Customer Service Skills Course Bundle (4 courses) from Hudson Courses Limited you will have full access to all 4 courses to pick and choose what you want.
Key facts:
Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in-person interaction, a phone call, self-service systems, or by other means.
Customer service is an extremely important part of maintaining ongoing client relationships, which are key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels. Although many people may work behind the scenes at a company, it is primarily the personnel that interact directly with customers that form customers’ perceptions of the company as a whole.
Programme Structure
- Call Center Training: Sales and Customer Service Training for Call Centre Agents
- Telemarketing: Using the Telephone as a Sales Tool
- Customer Service: Critical Elements of Customer Service
- Customer Service Training: Managing Customer Service
Key information
Start dates & application deadlines
Language
Delivered
Disciplines
Communication Studies Community Development View 6 other Short Courses in Community Development in United KingdomAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
To obtain additional information about the program, we kindly suggest that you visit the programme website, where you can find further details and relevant resources.
Tuition Fee
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International
149 GBP/fullTuition FeeBased on the tuition of 149 GBP for the full programme -
National
149 GBP/fullTuition FeeBased on the tuition of 149 GBP for the full programme