Emotional Intelligence and Non-verbal Communication Tools in Management CQUniversity Australia

Overview

As the world changes and individuals are exposed to a wide variety of groups, expectations on managers increase. Not only is there an expectation that a manager will have knowledge in functional areas such as accounting, strategic marketing and the like, but also that they have managerial attributes, such as emotional and social intelligence. This Emotional Intelligence and Non-verbal Communication Tools in Management course offered by CQUniversity Australia will discuss that.

Learning Outcomes

• Define the concepts of emotional and social intelligence

• Discuss how the study of non-verbal communication can help managers to create better results

• Explore the various research insights and models in these areas used to improve a manager's communication capabilities.

Career Opportunities

• Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. 

• Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a creditable micro-credential (Digital Badge) and a Certificate of Completion.