Interviewing Techniques for Accident Investigators Cranfield University

Overview

What you will learn

By taking the Interviewing Techniques for Accident Investigators course offered by Cranfield University , you will learn to:

• Demonstrate an understanding of the underlying interviewing theories, including memory theory and psychological factors affecting witness recall, and biases and heuristics of both witnesses and investigators.

• Describe and critically assess the most appropriate interview technique(s) to be adopted during an accident safety investigation to ensure the effective gathering of witness evidence, including cognitive/non-cognitive interview techniques.

• Develop an appropriate and effective interview strategy and plan to ensure the efficacy of the interview and optimise the gathering of the available information.

• Conduct an effective witness interview with regard to the selection of the most appropriate interview methodology, the welfare of the witness, the quality of the evidence collected and the accuracy of note taking.

• Develop an awareness of the characteristics of potentially vulnerable witnesses and the challenges faced when interviewing them.

• Demonstrate the ability to conduct an effective self-critique of the interview process to ensure continuous performance improvement.