4.2 Read 91 reviews
Overview
Key features
As a cloud consultant, you might be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources.
In this Providing Technical Support for AWS Workloads course offered by Coursera in partnership with Amazon Web Services you'll gain familiarity with the AWS cloud infrastructure, support methods, and mitigation techniques.
The course begins with a review of AWS infrastructure, including a review of the foundational compute, networking, storage and database services. You'll then get introduced to the troubleshooting mindset and learn about the tools available and the importance of making a plan.
You'll then get the details on troubleshooting with AWS services (Amazon EC2, Amazon Lambda, Amazon VPC) before closing the course with preventative controls and scenarios when using Amazon S3, Amazon RDS, AWS IAM, and AWS Organizations. By completion of this course, you'll be well-versed in listening to a customer's cloud technology concerns and how to best position the most efficient and cost-effective solution.
Programme Structure
Course structure:
- Review of AWS Infrastructure
- AWS Support Methods
- Troubleshooting mindset
- Customer scenario for support
- Contacting technical support
- EC2 instance connectivity issues
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
- Self-paced
Campus Location
- Mountain View, United States
Disciplines
Web Technologies & Cloud Computing View 404 other Short Courses in Web Technologies & Cloud Computing in United StatesWhat students do after studying
Join for free or log in to access our complete career info list.
Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Beginner level
- No previous experience necessary
- This course is aimed at learners and IT professionals interested in cloud support who want to develop skills in troubleshooting, managing, and supporting AWS workloads to deliver efficient and reliable cloud solutions.
Tuition Fees
Additional Details
Course is free for the first 7 days. After 7 days, the course can be accessed with the Coursera Plus Subscription
Funding
Improve page content