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Overview
By the end of the Conflict Management For Everyone course offered by Coursera in partnership with Arizona State University, you will be able to:
- Assess conflict types and identify the needs and responses of all conflicting parties.
- Identify when conflicts arise and manage them in multiple settings.
- Respond to conflict appropriately and brainstorm for solutions you can follow through on.
- Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.
Applied Learning Project
Conflict is a part of life. Everyone wants different things, and sometimes those needs can clash. You have to be able to see conflict clearly, address it appropriately and find the best solution. You also need to understand the needs of everyone involved to get this process done right.
Luckily, you can learn these conflict management skills from this specialization. With the expertise of ASU’s Sandra Day O’Connor College of Law, the Conflict Management specialization will put the tools, knowledge and strategies for addressing conflict directly into your hands. You’ll learn the fundamentals and get acquainted with your conflict management toolkit. Then, you’ll directly apply them in hands-on scenarios.
Conflict management can seem a lot like settling an argument — but it’s much more than that. To resolve conflict, you need to know what kind it is and what solutions are available. You also need to understand what everyone is trying to accomplish during this conflict.
Programme Structure
Course structure:
- Assessing Conflict
- Managing Conflict
- Negotiation
- Resolving Conflict
- Transforming Conflict
Key information
Duration
- Part-time
- 1 months
- 10 hrs/week
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
- Self-paced
Campus Location
- Mountain View, United States
Disciplines
Counselling Psychology View 10 other Short Courses in Counselling Psychology in United StatesWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Beginner level
- No previous experience necessary
- This specialization is aimed at learners and professionals who want to develop practical conflict management and negotiation skills to effectively assess, address, and resolve conflicts across personal, organizational, and professional settings.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residentsFree - Out-of-StateFree
Additional Details
- This short course is included with Coursera Plus subscription
Funding
Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project.
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