Feedback Loops - How to Give and Receive High-Quality Feedback

Overview

This Feedback Loops: How to Give & Receive High-Quality Feedback course offered by Coursera in partnership with University of Michigan is designed to change that. Based on a popular class at the University of Michigan Law School that people have called “extremely useful,” “super engaging,” and “the highlight of my week,” it is full of evidence-based tips and techniques you can use to improve your feedback skills in a wide-range of situations: in school, at work, on athletic teams, inside musical groups, and certainly when interacting with your friends and family.

It also provides a number of “Feedback Labs” in which you can practice applying—in a safe, low-stakes way—the many concepts you’ll be learning.

Applied Learning Project

This Feedback Loops series aims to provide learners with the conceptual vocabulary and low-stakes practice opportunities necessary to improve the way they give, receive, and interpret feedback. Learners will develop the ability provide and receive helpful feedback to (1) themselves, (2) people above and below them in an organizational hierarchy, (3) their peers, and (4) big, small, and medium-sized teams.

What You Will Learn:

• Strategies for "vertical feedback" to and from people organizationally above you (your boss) and people organizationally below you (your kid brother)

• Strategies for "team feedback" to and from groups you collaborate with at work, during school, and in various aspects of your personal life

• Strategies for "horizontal feedback" to and from teammates, classmates, roommates, co-workers, and other peers

• Strategies for "self-feedback" that is both accurate and affirming

Skills You Will Gain:

• Communication

• People Management

• Team Management

• Leadership Development