Lean Operations, Short Course | Online (optional) | Northwestern University | Evanston, United States
3 days
6550 USD/full
6550 USD/full
Tuition fee
Apply date
Start date


Perform a strategic operational audit. Design effective processing systems. Identify metrics to measure improvements. Based on the science of Lean Operations, this program at the Northwestern University will give you the tools and framework for operating a world-class organization.


Designed for executives, consultants and other individuals involved with an organization’s operations, this collaborative learning experience will show you how to optimize your organization’s costs, quality, speed and customer service — all of which will make a significant impact on your bottom line. Frameworks for diagnosing, improving and designing effective processing systems will be explored through real-world case studies, group workshops and computer-simulation models.

Under the guidance of an esteemed faculty team, you will analyze the laws that govern operations, explore the Business Process Flows Framework and investigate the critical link between operational drivers and business strategies. These exercises will help you master and implement the practice of lean operations at your organization.

Key Benefits about the Lean Operations at the Northwestern University

  • Linking the operational key performance indicators to the financial metrics and the operating system
  • Customize policies according to your systems’ natural tendencies
  • Analyze process flows to target improvement efforts
  • Identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality while managing risk and uncertainty
  • Learn operations risk management

Programme Structure

The Strategic Role of Operations

  • Strategic operations framework
  • Defining improvement

The Business Process Flows Framework

  • Analyzing process flows: basic operational measures
  • Linking operational metrics with financial metrics

The Toyota Production System

  • Diagnosing common
  • Lean tools
  • Making improvements and Kaizen

Basic Process Dynamics

  • WIP, flow time, throughput relationships
  • Little’s Law
  • Internal benchmarking
  • Analyzing bottlenecks

The Corrupting Influence of Variability and Uncertainty

  • Mechanics of congestion
  • Batching effects
  • Buffering with WIP, capacity and service
  • Diagnostics

Data Driven Operations and Risk

  • Noise versus signal
  • Risk assessment
  • Controlling a process
  • Risk management strategy


  • High-level manufacturing or service managers who shape an organization’s operations
  • Managers who want to improve existing operational systems
  • Consultants and engineers who must justify the cost of improvement projects
  • Production-control specialists
  • Federal Government managers with oversight of institutional or organizational processes

Key information


  • Full-time
    • 3 days
  • Part-time
    • 8 days

Start dates & application deadlines

More details
  • START: April 2 at 1:00 PM; END: April 4 at 12:00 PM
  • START: December 5 at 8:30 AM; END: December 12 at 12:00 PM




On Campus, Online

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Tuition Fee

To always see correct tuition fees
  • International

    6550 USD/full
    Tuition Fee
    Based on the tuition of 6550 USD for the full programme during 3 days.
  • National

    6550 USD/full
    Tuition Fee
    Based on the tuition of 6550 USD for the full programme during 3 days.

April: $6,550

December: $3,950

Living costs for Evanston

1100 - 1500 USD /month
Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


Our partners

Lean Operations
Northwestern University
Lean Operations
Northwestern University


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