Lean Operations

Overview

Designed for executives, consultants and other individuals involved with an organization’s operations, this collaborative learning experience will show you how to optimize your organization’s costs, quality, speed and customer service — all of which will make a significant impact on your bottom line. Frameworks for diagnosing, improving and designing effective processing systems will be explored through real-world case studies, group workshops and computer-simulation models.

Under the guidance of an esteemed faculty team, you will analyze the laws that govern operations, explore the Business Process Flows Framework and investigate the critical link between operational drivers and business strategies. These exercises will help you master and implement the practice of lean operations at your organization.

Key Benefits about the Lean Operations at the Northwestern University

• Linking the operational key performance indicators to the financial metrics and the operating system
• Customize policies according to your systems’ natural tendencies
• Analyze process flows to target improvement efforts
• Identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality while managing risk and uncertainty
• Learn operations risk management