• Anytime
    Application Deadline
  • 28 days
    Duration
EdX is an online learning platform trusted by over 12 million users offering the Empathy and Emotional Intelligence at Work Certificate in collaboration with University of California, Berkeley - UC BerkeleyX. Learn research-based skills to strengthen empathy and trust, improve collaboration, and create more innovative, productive, and satisfying experiences at work. 

About

One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually enhance our own emotional well-being. The same is true within organizations: those that foster trusting, cooperative relationships are more likely to have a more satisfied, engaged—and more productive and innovative—workforce, with greater employee loyalty and retention.

Education

The  Empathy and Emotional Intelligence at Work Certificate, which is part of The Science of Happiness at Work Professional Certificate from EdX in partnership with University of California, Berkeley - UC BerkeleyX, delves into the social and emotional skills that sustain positive relationships at work. It highlights the foundational and related skills of empathy and “emotional intelligence,” also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions.

Drawing on research and real-world case studies, the course reveals how honing these skills promotes well-being within an organization, supporting everything from good management—managers high in empathy, for example, have employees who report being happier and take fewer sick days—to more effective teamwork, problem solving, and recovery from setbacks. The course also explains the psychological and neuroscientific roots of cooperative, compassionate behaviors, making the case that these are not just “soft” skills but core aspects of human nature that serve basic human needs as well as the bottom line.

What’s more, it offers practical ways to strengthen empathy, trust, and collaboration among teams and resolve conflicts more constructively—with a special emphasis on how socially intelligent leadership can build cultures of belonging and engagement.

The course instructors are expert faculty from UC Berkeley’s Greater Good Science Center, Dacher Keltner, Ph.D., and Emiliana Simon-Thomas, Ph.D., whose earlier edX course, The Science of Happiness, has been a global phenomenon, inspiring a half million students worldwide. Here they take a central insight from that course—that our personal well-being is entwined with our social connections—and explain how to apply it to the modern workplace to create more productive, satisfying experiences at work.

Detailed Programme Facts

  • Deadline and start date A student can apply at any time for this programme, there is no deadline.
  • Programme intensity Part-time
    • Average part-time duration 28 days
    • Part-time variant
      Flexible
    • Duration description
      4 weeks
  • Languages
    • English
  • Delivery mode
    Online
    • Time flexibility
      Self-paced
  • More information Go to the programme website

Programme Structure

What you'll learn:

  • Discover the psychological and biological roots of empathy, trust, and cooperation
  • Understand how the skills of emotional and social intelligence support organizational happiness and productivity
  • Develop research-based strategies for strengthening empathy and resolving conflicts constructively
  • Learn how to lead with social intelligence

English Language Requirements

This programme may require students to demonstrate proficiency in English.

General Requirements

Prerequisites

Recommended but not required:

  • The Science of Happiness
  • The Foundations of Happiness at Work

Tuition Fee

  • International

    149 USD/full
    Tuition Fee
    Based on the original amount of 149 USD for the full programme and a duration of 28 days.
  • National

    149 USD/full
    Tuition Fee
    Based on the original amount of 149 USD for the full programme and a duration of 28 days.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.
5% discount coupon: Z7LZNQ4TN3B2JTWU valid for any free course + certificate upgrade

Funding

Check the programme website for information about funding options.

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

The Global Study Awards: get funded with up to £10,000 to study abroad

Together with the ISIC Association and British Council IELTS, Studyportals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.

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