Empathy and Emotional Intelligence at Work, Certificate | Part time online | edX - online learning platform | United States
1 months
Duration
Free
Free
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Tuition fee
Anytime
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Start date

About

EdX is an online learning platform trusted by over 12 million users offering the Empathy and Emotional Intelligence at Work Certificate in collaboration with University of California, Berkeley - UC BerkeleyX. Learn research-based skills to strengthen empathy and trust, improve collaboration, and create more innovative, productive, and satisfying experiences at work. 

Visit the official programme website for more information

Overview

One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually enhance our own emotional well-being. 

The same is true within organizations: those that foster trusting, cooperative relationships are more likely to have a more satisfied, engaged—and more productive and innovative—workforce, with greater employee loyalty and retention.

This course is part of a Professional Certificate

The  Empathy and Emotional Intelligence at Work Certificate, which is part of The Science of Happiness at Work Professional Certificate from EdX in partnership with University of California, Berkeley - UC BerkeleyX, delves into the social and emotional skills that sustain positive relationships at work. It highlights the foundational and related skills of empathy and “emotional intelligence,” also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions.

Drawing on research and real-world case studies, the course reveals how honing these skills promotes well-being within an organization, supporting everything from good management—managers high in empathy, for example, have employees who report being happier and take fewer sick days—to more effective teamwork, problem solving, and recovery from setbacks. 

The course also explains the psychological and neuroscientific roots of cooperative, compassionate behaviors, making the case that these are not just “soft” skills but core aspects of human nature that serve basic human needs as well as the bottom line.

What’s more, it offers practical ways to strengthen empathy, trust, and collaboration among teams and resolve conflicts more constructively—with a special emphasis on how socially intelligent leadership can build cultures of belonging and engagement.

The course instructors are expert faculty from UC Berkeley’s Greater Good Science Center, Dacher Keltner, Ph.D., and Emiliana Simon-Thomas, Ph.D., whose earlier edX course, The Science of Happiness, has been a global phenomenon, inspiring a half million students worldwide. Here they take a central insight from that course—that our personal well-being is entwined with our social connections—and explain how to apply it to the modern workplace to create more productive, satisfying experiences at work.

Programme Structure

What you'll learn:

  • Discover the psychological and biological roots of empathy, trust, and cooperation
  • Understand how the skills of emotional and social intelligence support organizational happiness and productivity
  • Develop research-based strategies for strengthening empathy and resolving conflicts constructively
  • Learn how to lead with social intelligence

Key information

Duration

  • Part-time
    • 1 months
    • 1 hrs/week

Start dates & application deadlines

You can apply for and start this programme anytime.

Language

English

Delivered

Online
  • Self-paced

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

Prerequisites

Recommended but not required:

  • The Science of Happiness
  • The Foundations of Happiness at Work
Level: Introductory

Tuition Fee

To alway see correct tuition fees
  • International

    Free
    Tuition Fee
    Based on the tuition of 0 EUR for the full programme during 1 months.
  • National

    Free
    Tuition Fee
    Based on the tuition of 0 EUR for the full programme during 1 months.

Add a Verified Certificate for $199 USD

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

Empathy and Emotional Intelligence at Work
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edX - online learning platform

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