Introduction to Operations Management Coursera

Overview

This Introduction to Operations Management offered by Coursera in partnership with University of Pennsylvania delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. 

You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors.

Key facts

• Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand.

• Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. 

• An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination.

Build your subject-matter expertise

• Learn new concepts from industry experts

• Gain a foundational understanding of a subject or tool

• Develop job-relevant skills with hands-on projects

• Earn a shareable career certificate