Operations and Quality Management teaches you how to increase a company’s efficiency and profit, while also improving the quality of its goods and services. During studies, you’ll learn the ins and outs of production cycles, supply chains, and what it takes to deliver a final product that is worth buying.
During a Bachelor’s or Master’s in Operations and Quality Management, you can expect to take classes on organisational behaviour, business finance, management tools and analysis, decision making, quality management and assurance systems, sustainable management, etc.
As a future operations and quality manager, you’ll plan, implement, and evaluate production processes that make the most out of the company’s resources. This can involve choosing suitable materials, changing suppliers, or shortening the products’ delivery time. Of course, you need to achieve all this while ensuring that all products and services meet the desired quality standards.
In addition to business and quality assurance (QA) knowledge, successful operations and quality managers also own planning, organisation, negotiation, and research skills.
Operations and Quality Management graduates can find work in companies from various sectors, such as food production, healthcare, transport, etc. Related job titles include business analyst, production planner, materials manager, QA manager, product manager, etc.
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