Quality Improvement in Healthcare Organizations Coursera

Overview

Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care?  Have you ever thought that there should be a way for you to determine the relative quality of your choices? 

Have you found yourself thinking that there should be a way for you to provide your view and input on the quality of healthcare organization? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to continuously and systematically improve the quality of your healthcare organization? 

If you have, this Quality Improvement in Healthcare Organizations course offered by Coursera in partnership with Rutgers the State University of New Jersey is for you.

Key facts

• Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. 

• The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. 

• The course format is readings, videos, quizzes, and a project.  The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. 

• The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.

Skills you'll gain

• Leadership and Management

• Operations Management

• Strategy and Operations

• Business Analysis

• Probability & Statistics

• Spreadsheet Software