Essential Skills for Managers University of Winnipeg

Overview

Collaboration is essential to the new boundaryless organizational structure.  Positively channeling the various archetypal influences and integrating effective cross-functional teamwork within the organization is a key role of the manager.

The Essential Skills for Managers course from University of Winnipeg will also focus on soft skills development in the areas of active listening, conflict resolution, communication, coaching, and feedback.

Outcomes

On completion of this course, students should be able to:

• Recognize the core competencies and abilities required to effectively manage people in diverse organizations;

• Employ a variety of tools and approaches to set and manage performance expectations;

• Utilize a proven model to work through problem behaviours with individual employees and document discipline issues;

• Understand the key steps to building an effective team;

• Develop conflict management skills and harness dissenting opinions to enhance collaborative decision-making processes.