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Overview
In this Professional IQ - Preventing and Solving Problems at Work Specialization offered by Coursera in partnership with University of Illinois, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face.
Key facts
- Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority.
- Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of Illinois Urbana-Champaign
Skills you'll gain
- Leadership and Management
- Communication
Programme Structure
Courses included:
- Professional Identity
- Building Professional Relationships
- Ethical Decision‑Making in the Workplace
- Shaping Your Professional Brand
- Leadership and Influence
- Negotiation and Conflict Resolution
Key information
Duration
- Part-time
- 2 months
- 10 hrs/week
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Campus Location
- Mountain View, United States
Disciplines
Management Studies View 126 other Short Courses in Management Studies in United StatesWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Beginner Level
- No prior experience required.
- This specialization is aimed at professionals and learners who want to strengthen decision‑making, communication, and ethical problem‑solving skills to handle workplace challenges effectively.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
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International Applies to you
Applies to youNon-residentsFree - Out-of-StateFree
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Domestic
Applies to youIn-StateFree
Additional Details
- This short course is included with Coursera Plus subscription
Funding
Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project.
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