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E-commerce Strategy and Experience RMIT University

2 months
Duration
1600 AUD/full
1600 AUD/full
Unknown
Tuition fee
Unknown
Unknown
Apply date
Unknown
Start date

About

Become a robust e-commerce player with the capability to excel in your category, deliver excellent customer experiences, and make strategic choices about where to invest your capital with the E-commerce Strategy and Experience course at RMIT University. 

Overview

Today, it's estimated that approximately 80% of all Australians shop online, representing 9% of all retail sales in the country (Statista, 2019). Whether you’re looking to lead an e-commerce project, join the e-commerce team, or make strategic choices about where to invest your business' limited e-commerce capital, this course will equip you with the tools and skills to complete a robust e-commerce strategy and roadmap. You’ll identify how and where your business can excel in its category, and how to optimise your entire value chain including front and back of house operations.

This course will help you to identify where your business can excel in its category and how to optimise your entire value chain including front and back of house operations. By the end of this E-commerce Strategy and Experience course at RMIT University, you'll be able to make strategic choices about which customer and back end experience to prioritise.

How it works

By the end of this course, you'll be able to make strategic choices about which customer and back end experiences to prioritise and where to invest your limited e-commerce capital. You'll also create an e-commerce experience strategy and deployment plan for one focus area for a business of your choice.  

Programme Structure

Courses include

  • Exploring customer, brand, and product fit
  • Explore lead generation and the marketplace
  • Sticky sites, conversion rates, and lifetime value 
  • Unpacking warehousing, fulfilment, shipping and tracking

Key information

Duration

  • Part-time
    • 2 months

Start dates & application deadlines

Language

English

Delivered

Online

What students do after studying

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • None, however we do recommend students have basic knowledge of business strategy and operations.
Our E-commerce Strategy and Experience course is ideal for: 
  • Professionals looking for e-commerce skills to complete work projects or join an e-commerce team. This includes managers and specialists from marketing, IT, product, merchandising, customer experience or UX, strategy, supply chain and logistics. You'll be looking to design an e-commerce strategy, join the e-commerce team, or establish an e-commerce business solution. 
  • Startups and businesses needing to make strategic choices about where to invest their e-commerce capital. 
This course is ideal for individuals and businesses with brick-and-mortar operations, physical products, and/or medium-to-large retail organisations.

Tuition Fee

To always see correct tuition fees
  • International

    1600 AUD/full
    Tuition Fee
    Based on the tuition of 1600 AUD for the full programme during 2 months.
  • National

    1600 AUD/full
    Tuition Fee
    Based on the tuition of 1600 AUD for the full programme during 2 months.
  • $1,600 incl. GST

Funding

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