Management of Change - Organisation Development and Design Microcredential

Overview

On Management of Change - Organisation Development and Design Microcredential at FutureLearn you’ll learn the importance of being active in reorganising and instilling resilience and agility in your team and wider organisation.

Learn the design thinking process from industry practitioners

Design thinking is a process for creative problem solving. It requires you to take a human-centred approach to innovation in order to transform the way you develop products, services, processes and organisations.

Through video and audio interviews, and industry case studies, you’ll benefit from the real-world experience of practicing professionals from a range of disciplines and sectors who successfully embrace holistic design thinking principles to understand customers’ and users’ wants and needs.