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Overview
What you will study
Have you ever had one of those conversations where you think you and your peer are both on the same page, only to walk away and later realize that couldn't be further from the truth. We hear you - communication is hard. It is also an essential component of effective leadership.
In the Communication and Conflict Resolution course offered by Athabasca University , we'll explore the role perception plays in how we communicate and discuss strategies for ensuring not only that we are being heard, but that we are really hearing others as well. We will then apply these new communication strategies to managing conflict in the workplace, both diffusing and harnessing it to inspire creativity and innovation among your team.
Programme Structure
The program focuses on:
- Articulate the role of perception in basic communication
- Practice core principles of effective communication across your organization
- Adopt active listening skills to ensure understanding
- Reframe conflict to support innovation and creativity
- De-escalate conflict when it turns negative
Key information
Duration
- Part-time
- 3 months
Start dates & application deadlines
You can apply for and start this programme anytime.
More details
- On-Demand
Language
English
Delivered
Online
- Self-paced
Disciplines
Communication Studies Corporate Communication View 39 other Short Courses in Corporate Communication in CanadaWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Individuals seeking opportunities to build leadership skills to be ready for the next career opportunity
- New managers or supervisors looking for a new set of tools and practices to help their teams become successful
- Organizations motivated to build an engaged, skilled, workforce
Tuition Fee
To always see correct tuition fees
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International
600 CAD/fullTuition FeeBased on the tuition of 600 CAD for the full programme during 3 months. -
National
600 CAD/fullTuition FeeBased on the tuition of 600 CAD for the full programme during 3 months.
- Group pricing available
Funding
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