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Overview
What you will study
No is perhaps the most important and certainly the most powerful word in the English language. For many people, it is also the hardest to say. Yet every day we find ourselves in situations where we need to say no—to people at work, at home, and in our communities—because it is the word we must use to stand up for what matters to us.
In business, how do you say no to an overly demanding co-worker or boss without hurting the relationship? Saying no the right way is possibly the single most valuable skill in negotiation—and absolutely key to getting to yes.
The Art of Saying No - Save the Deal, Save the Relationship, and Still Say No course offered by Harvard University will explore three common, yet flawed, approaches to the power-versus-relationship dilemma:
- Accommodate: Saying yes when we want to say no. In this approach, we prioritize the relationship even if it means
- sacrificing our own interests.
- Attack: Saying no poorly. In this case, we use our power without concern for the relationship.
- Avoid: Saying nothing at all. The third approach is avoidance, plain and simple.
Programme Structure
The program focuses on:
- Accommodate
- Attack
- Avoid
- Make your no firm and strong
- Resist the other side’s aggression and manipulation
- Defuse attacks and guilt tactics
- Get to the right yes—the one that truly serves your interests
Key information
Duration
- Full-time
- 1 days
Start dates & application deadlines
We did our best, but couldn't find the next application deadline and start date information online.
Language
English
Delivered
On Campus
Disciplines
Communication Studies Corporate Communication View 69 other Short Courses in Communication Studies in United StatesAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Student insurance
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:
- Additional medical costs (i.e. dental)
- Repatriation, if something happens to you or your family
- Liability
- Home contents and baggage
- Accidents
- Legal aid
We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.
Get your student insurance nowStarting from €0.53/day, free cancellation any time.
Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at Harvard University and/or in United States, please visit Student Insurance Portal.
Other requirements
General requirements
- The program is appropriate for CEOs, VPs, directors, and managers across a wide range of job functions including sales, operations, human resources, and marketing as well as for individuals in the education, government and nonprofit sectors.
Tuition Fee
To always see correct tuition fees
-
International
1997 USD/fullTuition FeeBased on the tuition of 1997 USD for the full programme during 1 days. -
National
1997 USD/fullTuition FeeBased on the tuition of 1997 USD for the full programme during 1 days.
- Negotiation and Leadership: $4,997
- Bonus Day: $1,997
- BEST VALUE: Combine Three-day and Bonus Day: $5,999 — save $995
Living costs for Cambridge
1814 - 3756 USD /month
Living costs
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Funding
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