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Overview
What you will study
- Whether we are dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. From the boardroom to the factory floor, your ability to manage difficult conversations is key to your effectiveness.
- Incorporating interactive exercises, coaching, feedback, and on-the-spot experimentation, the Difficult Conversations - How to Discuss What Matters Most course offered by Harvard University shows you how to internalize effective strategies and execute them to achieve productive conversations and the results you want.
Programme Structure
The program focuses on:
- Understand why some conversations are so challenging—and what you can do about it
- Prevent serious disagreements from crippling your organization
- Overcome difficult tactics and effectively respond to emotions (both yours and others’)
- Gain strategies to foster successful relationships
- Enhance your listening skills
- Bridge the gulf of real differences in what people believe and feel
- Strengthen your leadership by confronting adversity with aplomb
- Keep your team moving forward and on target
Key information
Duration
- Full-time
- 1 days
Start dates & application deadlines
- StartingApplication deadline not specified.
Language
English
Delivered
On Campus
Disciplines
Corporate Communication View 71 other Short Courses in Corporate Communication in United StatesAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Student insurance
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:
- Additional medical costs (i.e. dental)
- Repatriation, if something happens to you or your family
- Liability
- Home contents and baggage
- Accidents
- Legal aid
We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.
Get your student insurance nowStarting from €0.53/day, free cancellation any time.
Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at Harvard University and/or in United States, please visit Student Insurance Portal.
Other requirements
General requirements
- The program is appropriate for CEOs, VPs, directors, and managers across a wide range of job functions including sales, operations, human resources, and marketing as well as for individuals in the education, government and nonprofit sectors.
Tuition Fee
To always see correct tuition fees
-
International
1997 USD/fullTuition FeeBased on the tuition of 1997 USD for the full programme during 1 days. -
National
1997 USD/fullTuition FeeBased on the tuition of 1997 USD for the full programme during 1 days.
- Negotiation and Leadership: $4,997
- Bonus Day: $1,997
- BEST VALUE: Combine Three-day and Bonus Day: $5,999 — save $995
Living costs for Cambridge
1814 - 3756 USD /month
Living costs
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Funding
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