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Overview
What you will study
- Whether we are dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. From the boardroom to the factory floor, your ability to manage difficult conversations is key to your effectiveness.
- Incorporating interactive exercises, coaching, feedback, and on-the-spot experimentation, the Difficult Conversations - How to Discuss What Matters Most course offered by Harvard University shows you how to internalize effective strategies and execute them to achieve productive conversations and the results you want.
Programme Structure
The program focuses on:
- Understand why some conversations are so challenging—and what you can do about it
- Prevent serious disagreements from crippling your organization
- Overcome difficult tactics and effectively respond to emotions (both yours and others’)
- Gain strategies to foster successful relationships
- Enhance your listening skills
- Bridge the gulf of real differences in what people believe and feel
- Strengthen your leadership by confronting adversity with aplomb
- Keep your team moving forward and on target
Key information
Duration
- Full-time
- 1 days
Start dates & application deadlines
- StartingApply anytime.
Language
English
Delivered
On Campus
Campus Location
- Cambridge, United States
Disciplines
Corporate Communication View 58 other Short Courses in Corporate Communication in United StatesWhat students do after studying Business & Management
This information is based on LinkedIn alumni data for graduates from 2018 to 2024 and may not fully represent all career outcomes
Total alumni
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- The program is appropriate for CEOs, VPs, directors, and managers across a wide range of job functions including sales, operations, human resources, and marketing as well as for individuals in the education, government and nonprofit sectors.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents5497 USD / full≈ 5497 USD / full - Out-of-State5497 USD / full≈ 5497 USD / full
-
Domestic
Applies to youIn-State5497 USD / full≈ 5497 USD / full
Additional Details
- Bonus Day: $2,497
Living costs
Cambridge
United States
1814 - 3756 USD / month
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Funding
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