Overview
Throughout this An introduction to intercultural competence in the workplace short course from the The Open University UK you’ll look at your own experiences and case studies from employees and employers around the world to analyse the critical role language use, identity claims, and culture can play in interactions you may have with others in a range of professional settings. You’ll explore how various cultural backgrounds within a team can result in different working preferences and communication styles and, by developing your own intercultural competence, you’ll improve your communication skills for the modern workplace, enhancing your career and beyond.
After successfully completing this short course, you’ll receive a digital badge. This can be shared on social media, added to email signatures or act as a certificate.
By the end of this course, you will:
- understand the implications of simplistic and reductionist definitions of culture
- be aware of how to accommodate for different communication styles
- be able to recognise and prevent ‘othering’ and stereotyping
- have critically evaluated narratives that appear to be objective and ‘normal’
- understand how recognising someone’s frame of reference is crucial to mediate between cultures
- be more aware of how your own attitude is crucial in becoming an effective and empathetic communicator at work.
Programme Structure
You’ll explore a different thematic focus across ten units:
- Unit 1 unpacks complex and seemingly broad concepts like culture, communication and intercultural communication.
- Unit 2 focuses on different properties and expectations of non-verbal communication that are relevant at work.
- Unit 3 focuses on the concept of identity.
- Unit 4 aims to give you a deeper understanding of the processes of enculturation and acculturation at work and in society.
- Unit 5 introduces the concept of ‘face’ and discusses cultural variations and expectations of how politeness is expressed.
- Unit 6 examines different strategies of cultural adjustment and language policies when working abroad.
- Unit 7 discusses the impact of cultural differences on intercultural collaborations.
- Unit 8 unpacks what intercultural conflict competence entails.
- Unit 9 focuses on the importance of changing perspectives .
- Unit 10 provides a summary of the key course content.
Key information
Duration
- Part-time
- 2 months
- Flexible
Start dates & application deadlines
- Registration closes 31/07/2024
Language
Delivered
- Self-paced
- Continuous support with feedback on request
Disciplines
Area & Cultural Studies Communication Studies Language Studies View 33 other Short Courses in Communication Studies in United KingdomWhat students do after studying
Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- There are no entry requirements for this course.
- If you have any doubt about the suitability of the course, please contact us.
Tuition Fee
-
International
195 GBP/fullTuition FeeBased on the tuition of 195 GBP for the full programme during 2 months. -
National
195 GBP/fullTuition FeeBased on the tuition of 195 GBP for the full programme during 2 months.