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Featured byOpen Colleges
Overview
Engage Your Customers
Our nationally recognised Certificate III in Business (Customer Engagement) from Open Colleges is designed to arm you with the tools to keep the customers coming back. You will learn how to use industry essential skills like producing documents, working as part of a team, managing feedback and complaints, and delivering quality customer service, to make sure you keep your customers happy.
Common job Outcomes
- Clerical Officer
- Customer Service Representative
- General Clerk
What you'll learn in this course
This qualification covers all the fundamental skills you need to succeed in any workplace with a specialised focus on liaising with customers. Get ready to become a highly sought after customer service representative.
Programme Structure
Course structure:
- Assist with maintaining workplace safety
- Participate in sustainable work practices
- Engage in workplace communication
- Apply critical thinking skills in a team environment
- Support personal wellbeing in the workplace
Key information
Duration
- Part-time
- 12 months
Start dates & application deadlines
You can apply for and start this programme anytime.
More details
The majority of our courses are ready to be enrolled in right now. There's no need to wait for a certain date or a new semester to start — just enroll, login, and start learning.
Language
English
Delivered
Online
- Self-paced
Disciplines
Business Administration Human Resource Management Corporate Communication View 15 other Short Courses in Corporate Communication in AustraliaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Many of our courses have no formal education entry requirements, other than English language, literacy and numeracy skills.
- Check your to see if the course you are interested in has any additional requirements or required equipment etc. in order to be successful with your studies.
Tuition Fee
To always see correct tuition fees
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International
3570 AUD/yearTuition FeeBased on the tuition of 3570 AUD for the full programme during 12 months. -
National
3570 AUD/yearTuition FeeBased on the tuition of 3570 AUD for the full programme during 12 months.
Funding
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