Certificate III in Business (Customer Engagement), Certificate | Part time online | Open Colleges | Australia
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Certificate III in Business (Customer Engagement)

12 months
Duration
4760 AUD/year
4760 AUD/year
Unknown
Tuition fee
Anytime
Unknown
Apply date
Anytime
Unknown
Start date

About

Ready to boost your customer engagement? Equip yourself with avaluable set of service skills and learn how to keep yourcustomers happy with this Certificate III in Business (Customer Engagement) from Open Colleges. Gain a solid education in the fundamentals ofclerical and admin services and enjoy diverse careeropportunities.

Overview

Engage Your Customers

Our nationally recognised Certificate III in Business (Customer Engagement) from Open Colleges is designed to arm you with the tools to keep the customers coming back. You will learn how to use industry essential skills like producing documents, working as part of a team, managing feedback and complaints, and delivering quality customer service, to make sure you keep your customers happy.

Common job Outcomes

  • Clerical Officer
  • Customer Service Representative
  • General Clerk

What you'll learn in this course

This qualification covers all the fundamental skills you need to succeed in any workplace with a specialised focus on liaising with customers. Get ready to become a highly sought after customer service representative.

Programme Structure

Course structure:

  • Assist with maintaining workplace safety
  • Participate in sustainable work practices
  • Engage in workplace communication
  • Apply critical thinking skills in a team environment
  • Support personal wellbeing in the workplace

Key information

Duration

  • Part-time
    • 12 months

Start dates & application deadlines

You can apply for and start this programme anytime.
More details

The majority of our courses are ready to be enrolled in right now. There's no need to wait for a certain date or a new semester to start.

Language

English

Delivered

Online
  • Self-paced

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • Many of our courses have no formal education entry requirements, other than English language, literacy and numeracy skills. 
  • Check your to see if the course you are interested in has any additional requirements or required equipment etc. in order to be successful with your studies.

Tuition Fee

To always see correct tuition fees
  • International

    4760 AUD/year
    Tuition Fee
    Based on the tuition of 4760 AUD for the full programme during 12 months.
  • National

    4760 AUD/year
    Tuition Fee
    Based on the tuition of 4760 AUD for the full programme during 12 months.

Funding

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Certificate III in Business (Customer Engagement)
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