Business Process Improvement, Certificate | Part time online | York University | Canada
Studyportals
Certificate Online

Business Process Improvement

7 months
Duration
3297 CAD/full
3297 CAD/full
Unknown
Tuition fee
Anytime
Unknown
Apply date
Unknown
Start date

About

The Business Process Improvement course offered by York University will help you develop the knowledge and skills to support digital transformation through analyzing and optimizing processes and improving the performance of business operations.

Overview

What you will study

The Business Process Improvement course offered by York University will help you learn the essential skills and cross-functional competencies, including problem-solving, critical thinking, judgment, communication, leadership and change management, to support process improvement projects. Work on assignments and a capstone project that simulates real-world use cases, preparing you to:

  • Describe how organizations are governed and the basics of enterprise resource planning (ERP) systems
  • Apply the quality management system (QMS) documentation hierarchy and International Organization for Standardization (ISO) requirements to a business process use case
  • Utilize the Suppliers, Inputs, Process, Outputs and Customer(SIPOC) Diagram Technique for project scoping
  • Practice the key stakeholder interview methodology when conducting a needs assessment
  • Integrate the design thinking approach customized for business process improvements using Miro board, whiteboard, mind mapping and sticky notes
  • Use process maps that focus on bottlenecks and producing performance metrics
  • Conduct process assessments and create process flows to identify “quick wins”
  • Recommend business process use cases suited for process automation using technologies such as low-code/no-code, Green BPI, Adaptive Process Delivery and Automated Process Discovery
  • Implement change improvement techniques to ensure the adoption of process improvements

Programme Structure

The program focuses on:

  • Business Process Improvement
  • Business Process Automation
  • Process Improvement
  • Change Management

Key information

Duration

  • Part-time
    • 7 months

Start dates & application deadlines

Language

English

Delivered

Online

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • Mid-level business operations professionals, such as operations managers, business architects, business capabilities managers and business transformation consultants
  • Professionals working in a project management office
  • Business analysts
  • Business systems analysts
  • Business process analysts

Tuition Fee

To always see correct tuition fees
  • International

    3297 CAD/full
    Tuition Fee
    Based on the tuition of 3297 CAD for the full programme during 7 months.
  • National

    3297 CAD/full
    Tuition Fee
    Based on the tuition of 3297 CAD for the full programme during 7 months.

Funding

Other interesting programmes for you

Our partners

Business Process Improvement
York University
Business Process Improvement
-
York University

Wishlist

Go to your profile page to get personalised recommendations!